Choose our carpet cleaning service that is the cheapest in Mayfair. Call 020 3743 8596 and see for yourself.
 Carpet Cleaning
price from
| £55 |
 Upholstery Cleaning
price from
| £55 |
 End Of Tenancy Cleaning
price from
| £95 |
 Domestic Cleaning
price from
| £13.50 |
 House Cleaning
price from
| £13.50 |
 Office Cleaning
price from
| £13.50 |
*Price excluding VAT
*Minimum charge apply
These Terms and Conditions set out the basis on which Carpet Cleaning Mayfair provides professional carpet, rug and upholstery cleaning and related services within its service area. By booking or receiving any service, you agree to be bound by these Terms and Conditions. Please read them carefully before placing a booking.
In these Terms and Conditions:
Client means the person, business, company or organisation booking or receiving the services.
Company means Carpet Cleaning Mayfair, the provider of the services.
Services means any carpet, rug, upholstery, soft furnishing, hard floor or related cleaning or stain treatment services provided by the Company, along with any associated services such as stain protection, deodorising or sanitising.
Premises means the residential or commercial property, or any part of it, at which the Services are to be carried out.
Technician means any employee, contractor or representative of the Company who performs the Services.
The Company provides professional cleaning services tailored to the needs of domestic and commercial properties within its designated service area. The exact scope of the Services for each booking will be agreed at the time of booking, based on the information provided by the Client.
The Company reserves the right to decline any booking or to withdraw from any Premises where, in the reasonable opinion of the Technician, it would be unsafe, unlawful, unsuitable or impractical to provide the Services, including but not limited to issues such as health hazards, aggressive behaviour, or significant access limitations.
Bookings may be made by the Client through the Company’s chosen communication channels. The Client must provide accurate information regarding the Premises, the type and size of areas or items to be cleaned, the presence of stains, and any known issues such as previous damage, water leaks, or infestation.
A booking is only considered confirmed once the Company has accepted it and provided confirmation. The Company may request additional details or images before confirming a booking, particularly for larger or specialist works.
The Client is responsible for ensuring access to the Premises at the agreed date and time. Failure to provide access may result in a call-out charge or cancellation fee as set out in these Terms and Conditions.
Prices are generally provided based on the information supplied by the Client. Any quotation or estimate provided by the Company is given in good faith but is not binding if the information supplied by the Client is inaccurate or incomplete, or if the actual condition or size of the Premises or items differs materially from that described.
The Company reserves the right to adjust the price on arrival if the scope of work is greater than initially described or if additional Services are requested or required. The Technician will inform the Client where possible before proceeding. If the Client declines the adjusted price and the work is not carried out, a call-out fee may be charged to cover the Company’s reasonable costs.
All prices are quoted in pounds sterling and may be subject to applicable taxes, which will be made clear at the time of booking where relevant.
Payment terms will be communicated to the Client at the time of booking. Unless otherwise agreed in writing, payment is due immediately upon completion of the Services.
The Company may accept various payment methods such as cash, bank transfer or card payment, subject to availability and any applicable processing requirements. The Client is responsible for ensuring that payment details provided are correct and that sufficient funds are available.
For commercial Clients or larger projects, the Company may require a deposit or full prepayment before the Services are carried out. The Company may also offer invoicing terms by prior agreement; in such cases, payment must be made by the due date stated on the invoice. The Company reserves the right to charge interest or late payment fees on overdue amounts in line with applicable UK legislation.
The Client may cancel or reschedule a booking by giving the Company reasonable notice. The specific notice period and any applicable fees will be communicated at the time of booking. As a general guideline, the Company may charge a cancellation or rescheduling fee where less than 24 hours’ notice is given, or where a Technician has already been dispatched.
If the Client fails to provide access to the Premises at the agreed time, or if the Technician is unable to carry out the work due to circumstances within the Client’s control, the Company may charge a call-out fee or treat the booking as cancelled at short notice.
The Company reserves the right to cancel or reschedule a booking due to circumstances beyond its reasonable control, including but not limited to sickness, vehicle breakdown, severe weather, or other operational issues. In such cases, the Company will endeavour to offer an alternative appointment as soon as reasonably possible. The Company shall not be liable for any indirect loss or inconvenience resulting from such rescheduling or cancellation.
The Client must ensure that the Premises are safe and accessible for the Technician, including suitable parking arrangements where possible. Any parking fees or access charges may be added to the final invoice if not otherwise arranged.
The Client is responsible for moving fragile, valuable or easily damaged items out of the areas to be cleaned, or for clearly identifying items that require particular care. The Company will not be liable for damage to items left in the work areas that are not reasonably foreseeable or have not been disclosed to the Technician.
Where possible, small furniture items should be removed or moved aside by the Client before the arrival of the Technician. Heavy or delicate furniture will only be moved at the Technician’s discretion, and the Company accepts no liability for damage to furniture or flooring where movement was requested or agreed by the Client.
The Company will use reasonable care and skill and appropriate professional methods and products when providing the Services. However, the Client acknowledges that results may vary depending on the age, condition and type of carpet, fabric or surface, and the nature and duration of stains or soiling.
The Company does not guarantee that all stains, odours or marks will be removed completely, and will not be liable for pre-existing damage, wear, discolouration or deterioration that becomes more visible following cleaning. Certain materials, dyes and backing materials may react unpredictably to cleaning processes; the Technician will act with reasonable caution but cannot be held responsible for inherent weaknesses or defects.
Any concerns about the Services must be reported to the Company promptly, and in any event within a reasonable period after completion, so that the Company has the opportunity to inspect and, where appropriate, attempt to rectify the issue.
The Company will maintain appropriate public liability and, where applicable, employer’s liability insurance in respect of its operations. Details of cover can be provided upon reasonable request.
Nothing in these Terms and Conditions limits or excludes the Company’s liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be legally limited or excluded under UK law.
Subject to the above, the Company’s total liability to the Client in respect of any loss, damage or claim arising out of or in connection with the Services or these Terms and Conditions, whether in contract, tort or otherwise, shall not exceed the total price paid or payable by the Client for the specific Services giving rise to the claim.
The Company will not be liable for any indirect or consequential loss, including loss of profits, loss of opportunity, or loss of enjoyment, nor for any loss arising from the Client’s failure to follow aftercare advice supplied by the Technician, such as recommended drying times and ventilation.
If the Client believes that the Company or its Technician has caused damage to property or items at the Premises, the Client must notify the Company as soon as reasonably practicable, providing details and any supporting evidence such as photographs.
The Company will investigate any complaint or claim in good faith and may request access to the Premises to inspect the alleged damage. The Client must not attempt to repair or dispose of any allegedly damaged item until the Company has had a reasonable opportunity to inspect it, as this may affect the ability to investigate or resolve the issue.
Where damage is found to be attributable to the Company’s negligence or breach of duty, the Company may, at its discretion, arrange for repair, organise a like-for-like replacement where possible, or offer fair compensation, subject always to the limitations of liability set out in these Terms and Conditions.
The Company will dispose of any waste generated by its Services in accordance with applicable UK environmental and waste management regulations. This may include the proper disposal of contaminated water, cleaning residues and any removed materials that the Company agrees to take away from the Premises.
The Client remains responsible for the disposal of general household or commercial waste, unwanted furniture, and items not directly related to the Services, unless expressly agreed in advance as part of a separate arrangement.
The Company endeavours to use cleaning products and methods that are appropriate for the task and considerate of environmental impact where practicable. The Client should inform the Company in advance of any particular environmental, health or allergy-related requirements so that suitable products can be selected where available.
The Company is committed to maintaining high standards of health and safety. The Client agrees not to request or insist that the Technician undertakes any task that is unsafe, outside the agreed scope of Services, or contrary to relevant health and safety legislation.
The Company reserves the right to withdraw its Technician from the Premises immediately if they encounter abusive, threatening or inappropriate behaviour, or if conditions at the Premises present an unacceptable risk. In such circumstances, the Company may treat the booking as cancelled by the Client and may charge a reasonable fee to cover its costs.
The Company will collect and process personal data provided by the Client for the purposes of managing bookings, delivering the Services, processing payments and handling enquiries or complaints. Personal data will be handled in accordance with applicable data protection laws in the United Kingdom.
The Company may retain records of bookings and communications for a reasonable period for administrative, legal and accounting purposes. The Client may have certain rights in respect of their personal data under data protection legislation and may exercise these rights by contacting the Company through its usual communication channels.
The Company may update or amend these Terms and Conditions from time to time to reflect changes in law, regulatory requirements, business practices or services offered. The version of the Terms and Conditions in force at the time of the Client’s booking will apply to that booking, unless a change is required by law or regulatory authority.
Updated Terms and Conditions will be made available through the Company’s usual communication channels. Continued use of the Services after any changes are published will constitute acceptance of the revised terms.
These Terms and Conditions, and any dispute or claim arising out of or in connection with them or the Services, shall be governed by and construed in accordance with the law of England and Wales.
The parties agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or the Services, including disputes relating to their existence, validity or termination.
If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable by a court of competent jurisdiction, that provision shall be severed from the remaining provisions, which shall continue to be valid and enforceable to the fullest extent permitted by law.
These Terms and Conditions, together with any written confirmation or correspondence relating to a specific booking, constitute the entire agreement between the Company and the Client in relation to the Services, and supersede any prior understandings or agreements, whether oral or written.
Failure or delay by the Company to exercise any right or remedy under these Terms and Conditions shall not constitute a waiver of that or any other right or remedy. Any waiver must be given expressly in writing to be effective.
The Client may not assign, transfer or subcontract any of their rights or obligations under these Terms and Conditions without the prior written consent of the Company. The Company may assign or subcontract its rights and obligations where reasonably necessary in the course of its business, provided that this does not reduce or limit the standard of the Services to be provided to the Client.
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